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GO GOODIES - Privacy Policy

  • Info

    This document was last updated Feburary 2024. GOGOODIES.com.au and its affiliates ("we," "us," or "our") absolutely respect and ensure the privacy of your information on the internet and your own personal privacy. To better help you understand how we collect, use, and protect the information you give to us, please read the following Privacy Policy.

  • Collection of Personal Information

    We may collect personal information from your side when you access certain features of our website or interact with us. Personal information that may be collected includes, but is not limited to, your name, contact information like Mobile number, email address, and any other information you choose to provide us. This information is collected for the purpose of analyzing and improving our customer service experience and providing you with relevant information about our products and services.

    We may also collect non-personally identifiable information when you visit our website, such as your browser type, operating system, and pages viewed. This information is used for internal purposes, such as analysing website traffic and improving our services.

  • Use and Disclosure of Personal Information

    We will only use your personal information for the purposes for which it was collected, unless and until we obtain your consent for another use or disclosure, or as required or authorised by law. Your personal information may be used for the following purposes:


    • Customer Support: We use your personal information to address your queries and provide assistance and support whenever you need it.
    • Processing Your Orders: When you place an order with us, we use your personal information to process and fulfill that order. This includes communicating order confirmations and providing tracking information.
    • Contacting Customer for Feedback and Promotional Purposes: We may use your personal information to reach out to you for feedback, surveys, or promotional purposes related to our products and services.
    • Betterment Of Our Website and Services: Your feedback and preferences help us enhance our website and services, providing you with a better customer experience.

    We may disclose your personal information to third-party service providers who assist us in delivering our products and services, such as shipping companies or IT support providers. These third-party providers are only authorised to use your personal information to the extent necessary to perform the requested services, and they are required to maintain the confidentiality and security of your information.

  • Security of Personal Information

    We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We implement a variety of security measures, including secure server connections, encryption, firewalls, and access controls, to safeguard your information. However, please be aware that no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of your information.

  • Access, Correction, and Removal of Personal Information

    You have the right to access the personal information we hold about you, subject to certain exceptions allowed by law. If you would like to request access, correct, or remove your personal information, please contact us using the details provided at the end of this Privacy Policy. We may require you to provide proof of identity before processing your request. Please note that we may retain certain information as required or authorised by applicable laws and regulations, to fulfil our legal obligations, resolve disputes, and enforce our agreements.

  • Changes to this Privacy Policy

    We reserve the right to make updates and changes to this Privacy Policy from time to time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

  • Contact Us

    If you have any questions, concerns, or comments about our Privacy Policy or the way we handle your personal information, please contact our Privacy Officer using the link Contact Us

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